Privacy Policy
This Privacy Policy explains how The Digital Employee (“we”, “us”, or “our”) handles information when you visit our website or engage with our services. We keep this simple because we believe you should understand it without a law degree.
1. Information we collect
We collect only what is necessary:
- Contact information — name, email address, and company name when you fill in our contact form or get in touch directly.
- Usage data — standard web analytics such as pages visited, time on site, and browser type. This data is aggregated and not linked to individuals.
- Communications — emails and messages you send us, so we can respond and keep a record of our conversations.
We do not collect payment information directly. If payment processing is required, it is handled by a third-party provider under their own privacy terms.
2. How we use your information
- To respond to your enquiries and provide the services you have requested.
- To send relevant updates about your project or our services, where you have consented.
- To improve our website and understand how visitors use it.
- To comply with legal obligations where required.
We do not sell your personal data. We do not use your information for automated decision-making or profiling.
3. Your data stays with you
A core principle of The Digital Employee is that your business data belongs to you. Any digital employee systems we build for you run on your own server or infrastructure. We do not have access to your operational data, client information, emails, or documents unless you explicitly share them with us for support purposes.
4. Data storage and security
Information you provide through our website (such as contact form submissions) is stored securely. We use industry-standard encryption in transit (HTTPS) and apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We retain your contact information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
5. Third-party services
Our website may use the following third-party tools:
- Analytics — to understand website traffic. Any analytics we use are configured to anonymise IP addresses and not share data with third parties for advertising.
- Email delivery — to deliver messages from our contact form to our team.
We do not share your personal information with third parties for their own marketing purposes.
6. Cookies
Our website uses only essential cookies necessary for the site to function. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that follow you across other websites. You can disable cookies in your browser settings without losing access to the site.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for communications at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
8. Changes to this policy
We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this policy or how we handle your data, please get in touch: