Every firm has the same problem. The project management tool was bought with good intentions and a real budget. For two weeks everyone updated it. Then the work piled up and the updates stopped. Six months later the board is a graveyard of stale tasks, half finished projects, and assignments nobody remembers making.
The Project Manager fixes this by not asking anyone to update it. It figures out what is actually happening on its own.
No more chasing updates. The work updates itself.